30th November 2019
An Interactive session with author, Rajat Chawla on his book, Customer Experience Design Book
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Venue : Sumant Moolgaokar Auditorium Ground Floor, MCCIA Trade Tower ICC Complex Senapati Bapat Road Pune 411 016, India Date : 30th November 2019, Saturday Time : 10:30am to 1:00pm The registration for membership is free. Please drop an email at manishk@bdbipl.com for getting registered. |
Customer Experience Design Book is a simplest way to understand the fundamentals of customer experience in the digital world. This is said to be the ‘Age of Customer’ where business battles will be won through differentiated customer experience.
However there is a huge need for good customer experience professionals, as well as strong customer centric companies, which are truly passionate about delivering great customer experience.
Ultimately this book is one of its kind resource that is going to help individuals and organizations across the globe raise the bar of customer experience.
Panelists
- Sagar Bhosale : Managing Director, Schmersal India
- Jitender Balani : Head BDB Q-SAMM, BDB India
- Sagar Gohil : Head BDB C-QualX, BDB India
21st December 2019
An interactive session with Mrs Lila Poonawalla & Mr Firoz Poonawalla on their joint biography, Duo Incredible authored by Shriram Shinde
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Venue : Sumant Moolgaokar Auditorium Ground Floor, MCCIA Trade Tower ICC Complex Senapati Bapat Road Pune 411 016, India Date : 21st December 2019, Saturday Time : 10:30am to 1:00pm The registration for membership is free. Please drop an email at manishk@bdbipl.com for getting registered. |
18th January 2020
Discussion on the book, IKIGAI : The Japanese Secret to a Long and Happy Life
The book will be presented by Capt Yogiraj Khanwelkar
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Venue : Sumant Moolgaokar Auditorium Ground Floor, MCCIA Trade Tower ICC Complex Senapati Bapat Road Pune 411 016, India Date : 18th January 2020, Saturday Time : 10:30am to 1:00pm The registration for membership is free. Please drop an email at manishk@bdbipl.com for getting registered. |
The people of Japan believe that everyone has an ikigai – a reason to jump out of bed each morning. And according to the residents of the Japanese island of Okinawa – the world’s longest-living people – finding it is the key to a longer and more fulfilled life.
Inspiring and comforting, this book will give you the life-changing tools to uncover your personal ikigai. It will show you how to leave urgency behind, find your purpose, nurture friendships and throw yourself into your passions.
Bring meaning and joy to your every day with ikigai.
Chief Guest : Abhaya Naik
29th February 2020
An Interaction with author Anil Lamba on his book, Financial Affairs of the Common Man : Master the Art of Personal Finance Management
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Venue : Sumant Moolgaokar Auditorium Ground Floor, MCCIA Trade Tower ICC Complex Senapati Bapat Road Pune 411 016, India Date : 29th February 2020, Saturday Time : 10:30am to 1:00pm The registration for membership is free. Please drop an email at manishk@bdbipl.com for getting registered. |
The book presents a collage of the various aspects of personal finance management that every individual should pay heed to. It introduces the concepts that you must understand to effectively plan your finances, and provides the tools and the knowledge needed to do so. It is written with the common man in mind using easy-to-understand language, to understand the power of compounding and the effects of inflation on investments.
Anil Lamba is a Financial Literacy Activist, International Corporate Trainer, and Bestselling Author. He is the Founder Director of Lamcon School of Management