Customer Journey Mapping
Brand is not a logo, a colour nor a name – it’s and EXPERIENCE!
An experience which your customer associates with your product and services – It’s the duty and responsibility of each business to know about this customer experience to first retain and then grow in the market.
Why should you conduct Customer Journey Mapping?
Map your customers journey with your product and services right from inquiry stage to re-ordering stage, so as to increase your customers buying experience and thereby gaining market and MIND share